VeraLynk Technology Management Services - Veralynk

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When disaster strikes, will your business be ready?

Accidents are never scheduled, and often occur when you least expect them to. Ask yourself this question: if an accident did happen, would you be able to recover from an unscheduled disaster resulting in data loss? Why take the risk of losing the data your business depends on to maintain continuity? Instead of just hoping you won’t fall victim to a catastrophe leading to the detrimental loss of important company data, invest in a reliable Coachella Valley IT business Continuity and disaster recovery plan.

According to the University of Carolina Information Technology Service, a hard drive crashes every 15 seconds, and 31% of PC users have lost all of their data to events beyond their control. In addition, the Federal Emergency Management Agency (FEMA), ranked California number 2 on the list of top 20 states with the most natural disasters to date, according to their disaster statistics. Considering these astounding numbers, do you feel confident that should a disaster strike at any given time you will be able to continue normal business operations, and not just be another statistic? Don’t roll the dice with something that has the potential to have such dire repercussions

As the age of storing important company data in file cabinets is coming to a close, most data, such as client records or company documents are now stored on computers. Although this is a more efficient, more convenient, and more secure way to store company data, never overlook the inherent risk of losing that data in the instance of an unexpected disaster. This could include:

• Natural disasters – fires, floods, earthquakes, electrical storms; you may never see these coming until its too late to save your company data.
• Human error – it is just too easy to accidently hit that delete key. Mistakes happen, and they can sometimes be catastrophic to a business.
• Criminal acts – it is likely that your company has a security system in place, but a “smash and grab” robber might not think twice about it.
• Virus attacks – even with the best virus protection implemented in your system, there is always a risk of your system being infected with dangerous malware or viruses.
• Hardware Failure – if the equipment storing your precious data malfunctions, a company waiting for it to get repaired and back up and running can lose time, money, and even clients.

We have worked with companies that have lost entire server rooms, and had them back up and running by the next day. Veralynk Technology Management maintains a supply of spare equipment on hand at all times, so if your server goes down on a Friday afternoon and you are unable to procure the necessary service/equipment critical to business functions over the weekend, we are able to set you up with a temporary network systems until you have acquired everything you need. While recovery in just one day is impressive, what if any downtime, no matter how short the duration is unacceptable? We have designed and implemented systems for clients that can virtually eliminate any down time. Whether it is a single server or an entire site we have the solutions to keep your systems available 24/7/365.

Eliminate the risk of permanent data loss and soaring downtime costs by implementing a Veralynk Technology Management business continuity solution into your network infrastructure, and rest assured that if the worst case scenario does occur, your data is safe, and your business is able to retain continuity, keeping your customers satisfied and avoiding unnecessary downtime costs.

Maintaining business continuity is vital in maintaining a successful business. Don’t put off placing a Veralynk Techology Management business continuity plan into operation until its too late, act now and rest assured knowing that Veralynk Technology Management has you covered 24/7/365.

 Prepare, Plan &, Test your Backup Strategy

Data backup means different things to different businesses but one thing is consistent no matter how large or small the business: you need an ironclad data backup plan. While everyone knows that they need a data backup plan, it often falls to the wayside to deal with more pressing matters. Unfortunately, it is often too late when the realization arrives that the there was no backup plan, or the backup plan was ineffective in meeting the organizations objectives or requirements.

Some of you may me saying to yourself “We do backups”, and you may, but when was the last time you checked to make sure the backup was successful? Have you tested one of those backups to ensure you would be able to restore your systems or data? If you are still using tapes, there is a strong likelihood that you will not. Without taking a proactive approach to data management the chances of losing valuable data increases exponentially. According to SCORE,

A Company that experiences a computer outage lasting more than 10 days will never fully recover financially. 50 percent will be out of business within five years. An estimated 25 percent of businesses do not reopen following a major disaster. 70 percent of small firms that experience a major data loss go out of business within a year.

Of companies experiencing catastrophic data loss:

• 43% of companies never reopened
• 51% of companies closed within 2 years
• 80% of companies that do not recover from a disaster within one month are likely to go out of business.
• 75% of companies without business continuity plans fail within three years of a disaster
• Companies that aren’t able to resume operations within ten days (of a disaster) are not likely to survive.
• Of those businesses that experience a disaster and have no emergency plan, 43 percent never reopen; of those that do reopen, only 29 percent are still operating two years later.

Those are some pretty startling numbers, but as access to line of business applications become more critical to the bottom line, minimizing downtime due to the data loss become increasingly more important. How much would downtime and data loss cost your business?

Data backup can take many forms and there are many products and strategies to meet just about every recovery objective. Offsite backup, SAN replication, server imaging, virtualization, and the list goes on. Additional considerations like business continuity and data retention also need to be accounted for.  Navigating the labyrinth of products and services available can be a daunting task. You need a partner to help guide you to the best solution for your organization. While San Diego IT has partnered with industry leaders, we are first and foremost a services business, we don’t have product sales quotas so you can be confident that you are getting the best solution not just the next high margin widget.

Veralynk Technology Management has been providing disaster recover, business continuity and data backup solutions to Coachella Valley businesses for over a decade. We’ve helped companies just like yours put together solutions that meet their data backup and recovery requirements. Whether it is a simple data restore of a spread sheet accidentally deleted or a server failure, Veralynk Technology Management disaster recovery engineers have the solution to get you back to business.

Get the expert help you need – right when you need it

Dealing with computer issues is never fun and the longer it takes to resolve the issues the less productive your team is, and the more it costs the organization. Veralynk’s support team is available 24/7/365 to respond to your day to day business support needs through our remote support help desk. Leveraging the web and military grade encryption, we can remotely access your computer or mobile device no matter where you are. It’s like have a support team with you wherever you go.

Our in house technology specialists, based right here in the Coachella Valley, work directly with you and your staff to remediate any support issues that arise. From simple email issues, to the more complex, we are here to make sure it gets done right the first time.  In the event that a support issue that cannot be remediated remotely, the issue is escalated and either queued for immediate dispatch or for your next scheduled visit.

In this economy businesses are faced with the challenges of doing more with less, but that doesn’t mean that your support services should suffer. Upgrade your IT with our fixed cost unlimited support and managed IT services packages.  You get direct access to expert support, detailed reports of support incidents, and we even record every support ticket for auditing purposes that can satisfy even the most stringent of compliance regulations, all for an affordable fixed monthly cost that your accountant and bottom line will love.   Don’t put it off any longer call 760-260-3075 or click the button below to contact Veralynk support – your business deserves it.

What’s the best Internet Access for your business?

Every business needs Internet access that’s a given, but where you get it and how much you pay for it can make the world of difference. It’s surprising how many businesses set and forget one of the most important technology resources they have in their organization. Your ISP is responsible for the transit of every external network request, every email, and all the remote office connections rely on this single resource, not to mention all the YouTube videos of dogs surfing.

Choosing the right solution from the right carrier can result in not only faster Internet access, but it can also save you a bundle. Converged voice and data services can significantly reduce your communications expenses. Sure, but changing ISP’s and phone providers is such a hassle isn’t it? Not if you’re a managed services client, we handle most transitions for free.

We’ve leveraged our relationships, experience, and contacts with local service providers to get our clients discounted pricing, flexible terms and priority service for nearly a decade. We frequently amaze clients with what we are able to accomplish. Are you ready to be pleasantly surprised?

Need something a little more involved than just an ISP change? We also provide complete telecom audits to help assess costs, ensure services levels, and devise strategic solutions.

Some of the services we provide:

• Direct Fiber
• T1 & Bonded T1
• DS3
• Metro Ethernet
• Sonet
• Wireless
• PRI
• SIP Trunks
• Voice & Data Bundles
• xDSL

Some of the carriers we work with:

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Maximize your technology investments

When running a small to mid-sized business, the last thing you need on your mind are IT challenges and frustrated users.  To keep things moving in the right direction you need a partner in technology. Efficient systems and process increase productivity, and let you and your team focus on your core business activities. You need a strategy!

With Veralynk’s expert technology consultants by your side, you and your employees can get back to business, while our Coachella Valley based system engineers take care of the details. From technology project management to system design and managed services,  we have you covered.

Whether it’s remote desktop support, server virtualization, or the cloud, our team will assemble a strategy to meet your budget and requirements.

There are a lot of options and opinions when it comes to technology.  Work with experienced system engineers to help you make the right choice for your business.  Get it done right the first time with Veralynk Technology Management consulting

Patch Management

• In business, the IT atmosphere is an ever changing element, constantly becoming more complex and supporting growing numbers of multiple platforms and devices. As information technology continues to evolve and become more multifaceted, it is becoming increasingly important, especially in business, to stay up to date with today’s rapidly changing IT environment.
• While this technological evolution is beneficial to the productivity of an enterprise, it is critical that businesses take the appropriate measures necessary to mitigate IT risk and enhance IT security. With San Diego IT’s patch management service in place, our technicians make sure your business network stays up to date with current security patches and upgrades necessary in maintaining a healthy IT atmosphere.
• Not every patch is built the same.  You may be receiving patches for your Microsoft products only, which can leave all of your other applications and operating systems vulnerable and your network unsecure.  How do you know if all necessary patches have been applied?  Most importantly, how do you know which patches are required? 20 patches will come out today, but you may only need one. This is where San Diego IT comes in, installing all necessary patches upon release and filtering out those that are not required.
• By patching your machines regularly, you are able to avoid security threats, therefore decreasing the amount of company downtime related to virus attacks and other unwanted network intrusions.  Leave it to the professionals at San Diego IT to ensure your servers and desktop computers stay current with all of the latest patches and updates, keeping them up and running round-the-clock.

Network Management

• Veralynk Technology Management implements state of the art server and network management services for small businesses to large enterprises. By applying technology and devices within your information systems, we are able to construct a companywide view of all the resources and tasks associated with the relevant components of your business network. At the same time, our network engineers keep a watchful eye out for any potential disruptions within your business network.
• With Veralynk Technology Management, your company resources and tasks are monitored 24 hours a day, 7 days a week, and 365 days a year by our network management specialists. We implement a proactive approach to detecting problems and offer remote problem management to guarantee flawless network operation, keeping your network running smoothly at all times.
•  Veralynk’s comprehensive suite of network management solutions take the initiative by acting rather than reacting to events that occur in your network infrastructure. By doing so we are often able to eliminate the need for incident reporting and equipment downtime by remotely repairing network problems before users ever become aware of them. This proactive approach to network management enhances the efficiency of support and management of technology across today’s multifaceted information infrastructures, keeping your company up to date with the latest technology and updates and preventing unnecessary network downtime.

• Veralynk Technology Management managed server hosting provides your business with dedicated server platforms that can be pre-configured with service add-ons in order to meet your business specific needs on any size scale. From small businesses to large enterprises, with our managed server hosting services you are able to focus your attention on core business activities while San Diego IT takes care of all server administration tasks. These services are best suited for businesses that must maintain and manage web, application, and database servers for day-to-day business functions but lack the time or resources necessary to do so.
• Managed server hosting by Veralynk Technology Management helps to maintain business continuity, reducing downtime by providing high availability for your servers and data.  Load balancing increases performance and uptime for managed servers and application servers in Windows and Linux environments. By sharing the full amount of the load between multiple servers, uptime is retained in the event of a server crash. Database housing keeps your vital business database safe and secure while storage and backup solutions safeguard your data from loss caused by an unpredicted disaster or system failure. This allows your business to swiftly recover from loss of company data should the unexpected happen.
• Managed firewalls further protect your servers and data and meet PCI DSS and HIPPA compliance standards amongst many others.  Anti-Virus protection is also implemented in our managed server plans ensuring your servers and data stay safe, secure, and virus free. Veralynk Technology Management maintains a constant eye on your server through real time monitoring and incident reporting. This proactive approach allows us to immediately isolate and resolve any issues that may arise within your system before they reach the point of causing unscheduled company downtime.

• Veralynk managed server hosting provides your business with dedicated server platforms that can be pre-configured with service add-ons in order to meet your business specific needs on any size scale. From small businesses to large enterprises, with our managed server hosting services you are able to focus your attention on core business activities while Veralynk Technology Management takes care of all server administration tasks. These services are best suited for businesses that must maintain and manage web, application, and database servers for day-to-day business functions but lack the time or resources necessary to do so.
• Managed server hosting by Veralynk Technology Management helps to maintain business continuity, reducing downtime by providing high availability for your servers and data.  Load balancing increases performance and uptime for managed servers and application servers in Windows and Linux environments. By sharing the full amount of the load between multiple servers, uptime is retained in the event of a server crash. Database housing keeps your vital business database safe and secure while storage and backup solutions safeguard your data from loss caused by an unpredicted disaster or system failure. This allows your business to swiftly recover from loss of company data should the unexpected happen.
• Managed firewalls further protect your servers and data and meet PCI DSS and HIPPA compliance standards amongst many others.  Anti-Virus protection is also implemented in our managed server plans ensuring your servers and data stay safe, secure, and virus free. Veralynk Technology Management maintains a constant eye on your server through real time monitoring and incident reporting. This proactive approach allows us to immediately isolate and resolve any issues that may arise within your system before they reach the point of causing unscheduled company downtime.

Connecting Your Mobile Workforce

• So you need to give everyone in your office access to files and folders within your business network no matter where they are, but you don’t want to compromise security. What do you do? For a workforce that is continually on the go, an SSL VPN can provide convenient, safe access to network data wherever an internet connection can be established. Providing access to large numbers of mobile employees, the VPN appliance uses state-of-the-art encryption technology to protect traffic when passing over untrustworthy networks with flexible verification to uphold user access. The VPN also logs all external use to protect against data outflow for any size network, from small businesses to large enterprises, providing added security and administrative supervision. Easily and securely gain access to business email, network folders and files, intranets, Web and network applications, and remote desktops from any location where internet is available.

Securely Connecting Your Remote Offices and Executive Residences

• In this day and age, a working professional must constantly be connected to his or her data. In order to accommodate that necessity, there are several different applications that can provide the convenient access you want with the security you need. With a SSL VPN in place, connections can be established to remote offices, allowing executives of large enterprises to gain access to additional network resources of different offices or branches of the company no matter where they are. The VPN is self-configuring and user’s passwords are unified, which makes connectivity faster and simpler as there is no need to remember numerous passwords. Executives are given the option to securely connect to central or remote offices from the comfort of their home, giving them the freedom of not being tethered to a desk all day while still able to do their jobs efficiently. The VPN offers enhanced layered security capable of fully scanning all traffic for threats such as spyware, worms, viruses, Trojans, hackers, and any other threats to your network.

• SAN (Storage Area Networks) are currently at the forefront of data storage technology. To put the concept of SAN simply, a SAN can be seen as a separate network of storage devices which are physically apart from, yet still connected to the network. A SAN can work on any size scale, accessing a central group of storage devices from network servers. By using a SAN, a back-end network is created intended specifically for storing data, completely eliminating the burden of storage traffic over the LAN limiting network bandwidth.  SAN offers elevated reliability with 99.999% uptime, which equates to approximately 5 minutes of scheduled or unscheduled downtime per year.
• Veralynk Technology Management can help your business realize the many benefits of utilizing a SAN, including serverless backup. Serverless backup allows disk storage devices to copy data straight to backup devices via the high-speed links of the SAN, requiring absolutely no involvement from a server. Data is retained on the SAN, so the transfer of data does not corrupt the LAN, leaving the server processing resources available for client systems. The storage devices of the SAN are accessible from any server on your business network. Not only does a SAN provide an easy method of serverless file backup, SAN networks also deal with problems more efficiently than other methods of storage, such as direct attached storage. The storage units within the SAN network are able to maintain the network while a problem is being resolved; meaning a single hard drive crash within the network will not bring down the entire system.
• So who can benefit from applying SAN storage into their business network? Large enterprises that need to store and access a greater amount of data than smaller businesses are able to customize their networks to perform as needed due to the flexibility offered by SAN storage. Small businesses can also utilize the benefits of SAN networks by implementing a SAN in order to consolidate business data or increase efficiency of their intranet and/or internet activity.  Veralynk’s team of experts is here to help your business streamline data storage and increase network efficiency by integrating a SAN into your current IT infrastructure. Let Veralynk Technology Management get you started with a state-of-the-art Storage Area Network today.

Finding creative ways to reduces expenses and overhead while maintaining service levels is where we excel.

• Is your business paying too much for telecom, internet access or technology services? If you aren’t sure, chances are you probably are. Veralynk Technology Management has spent over a decade building relationships with service providers in all areas of the Coachella Valley. We are aware of how much services should cost, and can often use our knowledge and relationships within the community to help save your company money. Veralynk Technology Management will carefully analyze your business expenditures relating to telecom and technology, and use those analytics to put a more cost effective plan into practice. With the current state of the economy we are all forced to do more with less. Finding creative ways to reduces expenses and overhead while maintaining services levels is where we excel. We know who to go to for the best deals for your telecom and/or technology needs, and possibly even more importantly, who not to go to. By sifting through your company’s expenses, we are able to eliminate unnecessary costs and lower annual telecom rates and technology expenses. In addition to lowering overall costs, more often than not we are able to increase your level of service; whether it is higher bandwidth for your network or a completely different method of telecommunications. Veralynk’s staff of experts is ready to help your business save money and maximize your company efficiency.

• What is “Virtualization”? Virtualization is a blend of software and hardware engineering that produces Virtual Machines (VMs). Virtual Machines are a concept of the computer hardware allowing a single computer to act as if it were multiple computers through the use of software. Virtualization allows you to safely run multiple operating systems and applications at the same time on just one computer, giving each one access to the resources it needs when it needs them.
• Virtualization for High Availability
• Are you getting the most out of your servers? Do you have more than one server that has unused hard drive space? According to www.vmware.com, about 70% of a typical IT budget in a non-virtualized datacenter goes towards just maintaining the existing infrastructure. With virtualization however, your business is able to save money by eliminating planned downtime for general maintenance procedures, and rapidly recover from server failures through automatic system restarts. Not only is your business able to eliminate planned downtime, virtualization builds fault tolerance resources into your network infrastructure which is seen by all applications and operating systems running in virtual machines. These fault tolerance capabilities allow your business to prevent unplanned downtime as well. Today, more and more businesses are continuing to realize the benefits of virtualization for high availability in the workplace.
• Server Consolidation with Virtualization
• By replicating the same desktop and application experience of one machine to multiple machines, virtualization gives users the same experience they would have if they were working directly from the physical computer that is being replicated. Are your business’s servers each assigned to specific functions that are only used for a set period of time each day? With virtualization you are able to reallocate that unused server space to utilize those servers when they are not performing their other daily tasks. This eliminates the need for large server rooms or growing data centers by allowing the use of just 1 or 2 servers to support many computers within your office. By implementing virtualization into your network infrastructure, you are able to reduce hardware requirements by 90% or more and increase the use of your business’s existing hardware by up to 80%. Virtualization can help your business by optimizing your underutilized servers to perform at their peak performance level, reducing company expenses and increasing network efficiency.
• Virtualization for Disaster Recovery and Data Backup
• Virtualization offers high redundancy should one of your servers’ fail, capable of dynamically allocating resources to other servers within your network. This gives you elevated availability for critical business data and applications should there ever be a disaster that wipes out a server. If all of your servers go down, data can be replicated from a virtual machine and be placed back on a new server, allowing your business to swiftly recover and maintain continuity in the face of a disaster. With hardware independence, you can reassign existing servers for disaster recovery eliminating the need to buy duplicate servers for data recovery. Veralynk Technology Management can save your business money, simplify your businesses IT operations, and respond more promptly to changing business demands by implementing Virtualization into your business network infrastructure.